Privacy Policy

This Privacy Policy explains how Transafe Technologies (“Transafe”, “we”, “us” or “our”) collects, uses and protects information when you use our fleet tracking platform, mobile applications and related services (the “Service”).

1. Information We Collect

We collect information you provide directly, such as your name, email address, company details and billing information. We also collect location, speed and status data transmitted by tracking devices connected to your account, along with usage data about how you interact with the Service.

2. How We Use Information

• To provide, maintain and improve the Service, including real-time tracking, alerts and reporting.
• To communicate with you about your account, updates and support requests.
• To process payments and manage subscriptions.
• To maintain the security and integrity of the Service.

3. How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate the Service (such as hosting and payment processing), or when required by law.

4. Data Retention

We retain account and tracking data for as long as your account is active or as needed to provide the Service, and as required to comply with our legal obligations.

5. Your Choices

You can access and update your account information at any time from your dashboard. You may request deletion of your account and associated data by contacting our team, subject to any legal retention requirements.

6. Security

We use reasonable administrative, technical and physical safeguards designed to protect information from unauthorized access, disclosure or misuse.

7. Children’s Privacy

The Service is intended for business use and is not directed at children. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the latest revision at the top of this page.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact our team.